How much does WhatsApp at scale cost?
Transparent simulation by country, volume and conversation type. See your monthly cost on CCX Message and compare against what competitors would charge.
Marketing
Promotions, launches, invites. Opens conversation with opt-in.
US$ 0.0813/conversation
US$ 3,250.00
Utility
Post-purchase notifications, invoices, transactional updates.
US$ 0.0088/conversation
US$ 707.20
Authentication
OTP, account verification, password recovery.
US$ 0.0088/conversation
US$ 265.20
Service
Customer-initiated support. First 1,000/month free.
US$ 0.0088/conversation
US$ 35.36
First 1,000 conversations of the month: free.
Monthly estimate
US$ 4,257.76
155,000 conversations/month on CCX Message
You save US$ 425.776/month
Comparison based on average enterprise CPaaS pricing.
Formal commercial proposal within 1 business day.
Pick your plan. Zero lock-in.
Fixed price per conversation — no hidden origination, carrier or routing fees. Platform, throughput, dashboard, observability and support already included.
Starter
For teams professionalizing WhatsApp Business.
US$ 99/mo
+ cost per conversation
- Up to 25k messages/month
- 3 WhatsApp Business numbers
- 5 seats included
- Unlimited HSM templates + versioning
- Dashboard + conversational inbox
- REST API + HMAC-signed webhooks
- Basic campaigns with scheduling
- Business hours support
Pro
Throughput, full SDKs and priority bypass sending for critical ops.
US$ 399/mo
+ cost per conversation
- Up to 150k messages/month
- 15 seats + fine-grained roles
- Full API + SDKs (Node, Python, Go, Ruby, PHP, Java)
- Priority bypass sending (rate-limit bypass)
- WhatsApp Flows with visual builder
- Inbound Hooks (signed public URL)
- Real-time analytics + Recharts
- 24×7 support · 4h SLA
Business
SSO, custom roles and compliance for regulated companies.
US$ 1,499/mo
+ cost per conversation
- Up to 1M messages/month
- 50 seats · unlimited teams
- SSO SAML 2.0 / OIDC
- Custom roles + granular RBAC
- WebAuthn / Passkeys + step-up MFA
- SOC 2 Type II + GDPR + LGPD
- Multi-organization with relogin-free switch
- 99.9% SLA + public status page
- 24×7 support · 1h SLA
Enterprise
Unlimited volume, SCIM, private space and dedicated TAM.
Custom
+ cost per conversation
- Unlimited messages and seats
- SCIM provisioning
- Private space / dedicated IP
- CCPA + HIPAA (under DPA)
- Custom extended retention
- Auditable Mongo Guardian + PII Guardian
- Dedicated TAM + Slack Connect
- 99.95% SLA with contractual penalty
Detailed comparison
Pricing FAQ
Is the per-conversation price fixed or variable?+
Fixed by conversation type (marketing, utility, authentication, service) and by country. You see the final number in the calculator and confirm the same number in the dashboard in real time. No origination, carrier, routing or hidden fees.
Can I start without commitment?+
Starter and Pro are monthly with no lock-in — cancel anytime from the dashboard. Business and Enterprise are contractual with zero penalty if CCX misses SLA for 3 consecutive months.
How long does onboarding take?+
Through the dashboard, 24 to 48h — the time needed for Meta to approve the number. If you don't have a technical team, our squad handles end-to-end integration: free for accounts from 30k messages/month, or US$ 1,000 one-time setup below that volume.
What happens if I exceed my plan's volume?+
Nothing breaks. We bill overage at the same unit price as your plan. No silent throttling, no penalty, no service cut. Automatic 70% / 90% / 100% alerts in the dashboard.
What if Meta blocks my number?+
CCX keeps capacity reserves across multiple WABAs for automatic failover. Our team also works with Meta Business Support for recovery and incident analysis — included in Pro, Business and Enterprise.
Is the platform truly multi-tenant?+
Yes. MongoDB sharding by organizationId, Mongo Guardian returning 404 on cross-tenant queries (masking existence), PII Guardian with AES-256-GCM bound to org+entity+field, and a full audit trail. Real isolation — not just logical.
Simulate, chat with us, go live in 24 to 48 hours
Formal proposal within 1 business day with plan, projected volume and onboarding options — self-service via dashboard or assisted by the CCX squad.