Your company's entire messaging operation, in one place.
Omnichannel support, campaigns, AI agent, flows and governance. A real platform — not a Meta Cloud API wrapper. See, below, exactly the dashboard you get.
The full dashboard, navigating live.
It's not a wrapper with a send box. It's a whole operations platform — browse the areas or let it play.
Platform features, not wrapper features.
Every area in the tour above is real and already part of the plan. No hidden add-ons.
Omnichannel support
WhatsApp and Email in a single inbox, with SLA, priority, routing and supervisor view.
Campaigns and broadcasts
Approved templates, interactive flows and audiences imported by CSV or list.
AI agent with guardrails
Memory, playbooks and safe operational actions — under control, per organization.
Native Meta Flows
Build interactive forms on the canvas and publish straight to the Cloud API, no code.
Governance and audit
Configurable retention, export and a full audit trail per corporate line.
Guaranteed delivery
Live status, failure reprocessing and a 99.5%+ real delivery rate.
On the operation's desktop. And in the team's pocket.
The same product that runs in the browser follows support on mobile: inbox, conversations, contacts 360, campaigns and alerts — synced in real time.
Reply, resolve and launch campaigns from anywhere.
The team is warned before the response window expires.
CRM, timeline and internal notes in the palm of your hand.
Infrastructure for those who take messaging seriously.
Platform pricing. Not wrapper pricing.
What you get with CCX — compared to a generic Cloud API connector.
Operations that swapped the wrapper for the platform.
We moved off a wrapper and the messaging bill dropped about 30%. SLA and per-line audit became the standard here.
The Flow editor cut weeks of development from our onboarding. We publish forms straight to Meta.
The hub with live delivery and reprocessing ended the eternal “did it send?”. Operations see everything.
Before you sign up.
CCX is a full operations platform: multi-agent support with SLA, an AI agent with guardrails, a native Flow editor, governance and reports — all integrated. A wrapper basically gives you a send box with a per-message markup.
You pay Meta's rate with no per-message markup. CCX charges for the platform, integrations and support — a transparent model, no surprises at month's end.
Not necessarily. We do an assisted migration of your number and templates, or spin up a new line — without interrupting support.
Yes. The same dashboard has a mobile app with inbox, conversations, contacts 360, campaigns and SLA push alerts, synced in real time.
Configurable retention per organization, message export, a per-line access matrix and a full audit trail — built for compliance teams.
Within 24 to 48 hours. Book a demo and we'll spin up an environment with your numbers, templates and flows so you can see it with your own data.
See the platform with your own data.
Schedule a demo and we'll spin up an environment with your real numbers, templates and flows.