Is there a difference in price between transactional and marketing email?

No. R$ 0.0012 per email (R$ 1.20 per 1,000) — same price for transactional, marketing or notification. No tier with extra fee for opt-in vs OTP.

Who manages IP warmup and reputation?

We do. Shared IP warmup is automatic — your domain inherits the pool's reputation. Dedicated IP (R$ 229/mo) gets gradual warmup managed by CCX engineers, plus daily reputation monitoring on Sender Score, Talos and Spamhaus.

Do you handle DKIM/SPF/DMARC?

Yes. We sign every email with DKIM, publish SPF records, and report DMARC alignment per domain. The dashboard shows pass rate, suppressed addresses and last failed authentication per recipient.

Can I send inbound email (parsing)?

Yes. Set up MX records pointing to CCX and we parse inbound emails into structured JSON delivered via HMAC webhook. R$ 0.0012 per inbound message.

Email Channel

Transactional and marketing email with enterprise-class deliverability

Standalone email channel on the same CCX Message dashboard and API. Warmed dedicated IPs, automatic DKIM/SPF/DMARC, bounce suppression, Handlebars templates and end-to-end observability.

Email Features

Transactional + marketing with inbox SLA

Sub-second transactional

p99 < 800ms from API to SMTP. 99.9% delivery SLA to primary inbox of major providers.

Marketing with segmentation

Dynamic lists by tags and attributes, timezone-aware scheduling, automatic suppression honored by all workers.

DKIM, SPF, DMARC, BIMI

Automated setup per domain. Brand logo displayed in Gmail/Yahoo via BIMI when eligible.

Managed inbox warmup

Dedicated IP is warmed for 30 days automatically, distributing volume across pool IPs.

Bounces and complaints

Automatic hard bounce suppression, Gmail/Yahoo/Outlook feedback loop management in real-time.

Granular analytics

Open, click, bounce, complaint, unsubscribe per recipient. Click heatmap by template.

Deliverability

Why your inbox rate improves with CCX

Deliverability is not magic — it is discipline. Below are the points we control in background so you don't need to become an expert.

DKIM 2048 bits + automatic rotation every 90 days
SPF and DMARC monitored — alerts if anything misaligns
BIMI with optional VMC to display logo in Gmail/Yahoo
List-Unsubscribe (RFC 8058) automatic on every send
IP pool with 30-day warmup per new domain
Reputation monitored via Postmaster, SNDS and Talos
Feedback loop management with Gmail, Yahoo, Outlook
Synchronized suppression across IPs and accounts

Email Pricing

Flat per-email price, dedicated IP as add-on

Same rate per email — no distinction between transactional and marketing. IP warmup managed by CCX (you never touch an IP). 90-day event storage included. Add-ons billed separately as used.

Transactional + Marketing

R$ 1.20/ 1,000 emails

= R$ 0.0012 per email. Same rate at all volumes — no distinction between transactional and marketing.

Dedicated IP

R$ 229/ month per IP

Recommended above 500k emails/month. CCX-managed warmup in up to 30 days.

Dedicated sub-domain

R$ 99/ month

Isolate reputation per brand or product without needing a dedicated IP.

Inbound parsing

R$ 0.0012/ email received

Structured webhook in JSON. Receive replies, bounces and replies ready for automation.

WhatsApp + SMS + email in one dashboard

Multi-channel ops with the same API, same observability and same billing model. No separate tools.

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