WhatsApp at industrial
scale with guaranteed delivery
Messaging platform engineered to handle billions of messages per month. 100% non-blocking async pipeline, smart retries with exponential backoff, forced dispatch, and end-to-end observability — ahead of the market's leading competitors.
Msgs/s per worker
Availability SLA
Delivery rate
p99 ingest latency
Build interactive flows without writing code
The same visual editor our customers run in production, embedded right here. Drag the screens, wire the exits and watch the flow render on WhatsApp in real time.
Tip: drag any screen on the canvas and hit "Run" to see the flow play on the phone next to it.
Post-Purchase Survey
v1 · draft · Meta: DRAFT
Welcome
WELCOME
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Hi Mary! 👋
Body
How was your experience with order #482910?
Rating
SURVEY
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Rate from 1 to 5
Score
★★★★★ Excellent
Comment
Tell us what you think…
Thanks
THANKS
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Thanks for the feedback! 🎉
Body
Coupon CCX10 sent via SMS.
Next purchase
UPSELL
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Come back with 15% OFF
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Use the coupon by Sunday.
No code
Visual editor with 30+ official WhatsApp Flows components. Submitted to and approved by Meta automatically.
Multi-screen
Screens connected by conditional exits, dynamic navigation, and persisted state across steps.
Real preview
Renders exactly like WhatsApp in real time. What you see is what your customer receives.
End-to-end non-blocking pipeline
Every layer is engineered to sustain billions of messages/month — with guaranteed delivery, smart retries, distributed rate-limiting, and full per-message observability.
Your Backend
App / CRM / ERP
API Gateway
REST · Webhooks · SDKs
Priority Queue
Per workspace and type
Parallel Workers
Non-blocking pipeline
Meta Cloud API
WhatsApp Business
Webhooks
Callbacks · Status
Throughput
100% non-blocking pipeline. Queues prioritized by tenant and message type.
Resilience
Smart retries with exponential backoff and periodic reconciliation with the Meta Cloud API.
Observability
Every message traceable end-to-end — logs, metrics, tracing, and alerts.
Built for performance, not for generic
CCX Message was built from scratch for heavy transactional workloads. While other platforms bundle a CRM with messaging, we deliver throughput, resilience, and operational control.
Industrial throughput
100% non-blocking async pipeline. Parallel workers with tenant-prioritized queues.
Delivery guarantee
Smart retries with exponential backoff, retry buffer, and continuous reconciliation with Meta Cloud API.
Forced dispatch
Queue bypass for critical messages via dashboard. Ideal for OTP and alerts.
Total observability
Every message traceable end-to-end — structured logs, metrics, and distributed tracing.
Native multi-tenancy
Total isolation per workspace/client. Fine-grained permission control, quotas, and templates.
LGPD · GDPR · SOC 2
PII encrypted at rest and in transit. Complete audit trail and configurable retention.
CCX Message vs Competitors
Direct comparison of the pillars that matter to those transacting messaging at scale: performance, resilience, observability, and control.
One product, three channels of delivery
Message flows that automatically fall through from one channel to another. If WhatsApp fails, it goes via SMS. If SMS fails, it goes via email. No code, no headache.
Primary channel
WhatsApp Business
HSM templates, flows, buttons, lists, rich media, and conversational support.
Learn moreUniversal fallback
SMS A2P
Global coverage, premium routes, alphanumeric, and shortcodes. Ideal for OTP and critical alerts.
Learn moreHigh deliverability
Transactional email
SPF, DKIM, DMARC, BIMI, and automated IP warming. MJML templates with live preview.
Learn moreEnterprise platform capabilities
Every layer of the platform was designed to sustain billions of messages/month. Result: high resilience, low operational cost, and zero vendor lock-in.
Data Core
Canonical persistence
Priority Queue
Per workspace and type
Distributed Cache
Rate-limit · Locks
Parallel Workers
Non-blocking pipeline
Meta Cloud API
WhatsApp Business
Stripe
Billing
Everything you need to operate WhatsApp at serious scale
It's not just a wrapper around Meta Cloud API. It's a complete platform — with dashboard, conversational inbox, template management, real-time analytics, and a team of on-call engineers when you need them.
- REST API + Webhooks + SDKs (Node, Python, Go, Ruby, PHP, Java)
- Playground with integrated Meta sandbox
- Dashboard with bulk manual send and scheduling
- Multi-agent conversational inbox with human handoff
- HSM template management with versioning and approval
- Multi-number and WABA management in a single panel
- Real-time analytics: delivery, read, response, conversion
- Distributed rate-limit per tenant, template, and number
- Forced dispatch: queue bypass for critical messages
- Smart retries with exponential backoff and periodic reconciliation
- LGPD, GDPR, SOC 2 Type II auditable compliance
- 99.95% SLA with public status page and 24×7 on-call
Ready to migrate your messaging?
Book a 30-minute demo or start self-service via dashboard. Number approval in 24 to 48h — assisted onboarding free from 30k messages/month.