WhatsApp at industrial scale
with delivery guaranteed
Messaging platform engineered to push billions of messages per month. Fully non-blocking async pipeline, exponential retry with dead-letter queue, priority bypass sending, and end-to-end observability — outperforming leading CPaaS vendors.
Msgs/s per worker
API uptime SLA
Delivery rate
p99 ingest latency
End-to-end non-blocking pipeline
Every layer was designed to sustain billions of messages/month — with delivery guarantee, exponential retries in DLQ, Redis-backed distributed rate-limit and full per-message observability.
Your Backend
App / CRM / ERP
API Gateway
REST · Webhooks · SDKs
RabbitMQ
Prioritized queues
Parallel Workers
Non-blocking pipeline
Meta Cloud API
WhatsApp Business
Webhooks
Callbacks · Status
Throughput
Fully non-blocking pipeline. Queues prioritized by tenant and message type.
Resilience
Exponential retry, DLQ, periodic reconciliation with the Meta Cloud API.
Observability
Every message traceable end-to-end — logs, metrics, tracing and alerts.
Built for performance, not for generic
CCX Message was designed from scratch for heavy transactional workloads. While other platforms bundle a CRM with messaging, we deliver throughput, resilience and operational control.
Industrial throughput
Fully non-blocking async pipeline. Parallel workers with tenant-prioritized queues.
Delivery guarantee
Exponential retry, dead-letter queue, continuous reconciliation with Meta Cloud API.
Priority bypass sending
Queue bypass for critical messages via dashboard. Ideal for OTP and alerts.
Total observability
Every message traceable end-to-end — structured logs, metrics and distributed tracing.
Native multi-tenant
Full isolation per workspace/customer. Fine-grained permissions, quotas and templates.
LGPD · GDPR · SOC 2
PII encrypted at rest and in transit. Complete audit trail and configurable retention.
CCX Message vs Competitors
Direct comparison on the pillars that matter to anyone handling messaging at scale: performance, resilience, observability and control.
One product, three delivery channels
Message flows that automatically fall from one channel to the next. If WhatsApp fails, SMS takes over. If SMS fails, email delivers. No code, no headaches.
Primary channel
WhatsApp Business
HSM templates, flows, buttons, lists, rich media and conversational service.
Learn moreUniversal fallback
A2P SMS
Global coverage, premium routes, alphanumeric and short codes. Ideal for OTP and critical alerts.
Learn moreHigh deliverability
Transactional email
SPF, DKIM, DMARC, BIMI and automated IP warming. MJML templates with live preview.
Learn moreBest-in-class open-source stack
Every component picked for performance on messaging workloads. Result: lower operational cost and zero vendor lock-in.
MongoDB
Data
RabbitMQ
Queues
Redis
Cache · Locks
Node.js
Runtime
Meta Cloud API
Stripe
Billing
Everything you need to run WhatsApp at serious scale
It's not just a Meta Cloud API wrapper. It's a complete platform — with dashboard, conversational inbox, template management, real-time analytics and an on-call engineering team when you need it.
- REST API + Webhooks + SDKs (Node, Python, Go, Ruby, PHP, Java)
- Playground with integrated Meta sandbox
- Dashboard with bulk manual sending and scheduling
- Multi-agent conversational inbox with human handoff
- HSM template management with versioning and approval
- Multiple numbers and WABAs managed from a single panel
- Real-time analytics: delivery, read, reply, conversion
- Distributed rate-limit per tenant, template and number
- Priority bypass sending: queue bypass for critical messages
- Exponential retry with DLQ and periodic reconciliation
- LGPD, GDPR, SOC 2 Type II auditable compliance
- 99.95% SLA with public status page and 24×7 on-call
Ready to migrate your messaging?
Book a 30-minute demo or start self-service via dashboard. Number approval in 24 to 48h — assisted onboarding free from 30k messages/month.