WhatsApp at industrial
scale with guaranteed delivery
Messaging platform engineered to handle billions of messages per month. 100% non-blocking async pipeline, smart retries with exponential backoff, forced dispatch, and end-to-end observability — ahead of the market's leading competitors.
Msgs/s per worker
Availability SLA
Delivery rate
p99 ingest latency
Build interactive flows without writing code
The same visual editor our customers run in production, embedded right here. Drag the screens, wire the exits and watch the flow render on WhatsApp in real time.
Tip: drag any screen on the canvas and hit "Run" to see the flow play on the phone next to it.
Post-Purchase Survey
v1 · draft · Meta: DRAFT
Welcome
WELCOME
Heading
Hi Mary! 👋
Body
How was your experience with order #482910?
Rating
SURVEY
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Rate from 1 to 5
Score
★★★★★ Excellent
Comment
Tell us what you think…
Thanks
THANKS
Heading
Thanks for the feedback! 🎉
Body
Coupon CCX10 sent via SMS.
Next purchase
UPSELL
Image
Heading
Come back with 15% OFF
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Use the coupon by Sunday.
No code
Visual editor with 30+ official WhatsApp Flows components. Submitted to and approved by Meta automatically.
Multi-screen
Screens connected by conditional exits, dynamic navigation, and persisted state across steps.
Real preview
Renders exactly like WhatsApp in real time. What you see is what your customer receives.
End-to-end non-blocking pipeline
Every layer is engineered to sustain billions of messages/month — with guaranteed delivery, smart retries, distributed rate-limiting, and full per-message observability.
Your Backend
App / CRM / ERP
API Gateway
REST · Webhooks · SDKs
Priority Queue
Per workspace and type
Parallel Workers
Non-blocking pipeline
Meta Cloud API
WhatsApp Business
Webhooks
Callbacks · Status
Throughput
100% non-blocking pipeline. Queues prioritized by tenant and message type.
Resilience
Smart retries with exponential backoff and periodic reconciliation with the Meta Cloud API.
Observability
Every message traceable end-to-end — logs, metrics, tracing, and alerts.
Built for performance, not for generic
CCX Messages was built from scratch for heavy transactional workloads. While other platforms bundle a CRM with messaging, we deliver throughput, resilience, and operational control.
Industrial throughput
100% non-blocking async pipeline. Parallel workers with tenant-prioritized queues.
Delivery guarantee
Smart retries with exponential backoff, retry buffer, and continuous reconciliation with Meta Cloud API.
Forced dispatch
Queue bypass for critical messages via dashboard. Ideal for OTP and alerts.
Total observability
Every message traceable end-to-end — structured logs, metrics, and distributed tracing.
Native multi-tenancy
Total isolation per workspace/client. Fine-grained permission control, quotas, and templates.
LGPD · GDPR · SOC 2
PII encrypted at rest and in transit. Complete audit trail and configurable retention.
CCX Messages vs Competitors
Direct comparison of the pillars that matter to those transacting messaging at scale: performance, resilience, observability, and control.
One product, three channels of delivery
Message flows that automatically fall through from one channel to another. If WhatsApp fails, it goes via SMS. If SMS fails, it goes via email. No code, no headache.
Primary channel
WhatsApp Business
HSM templates, flows, buttons, lists, rich media, and conversational support.
Learn moreUniversal fallback
SMS A2P
Global coverage, premium routes, alphanumeric, and shortcodes. Ideal for OTP and critical alerts.
Learn moreHigh deliverability
Transactional email
SPF, DKIM, DMARC, BIMI, and automated IP warming. MJML templates with live preview.
Learn moreEnterprise platform capabilities
Every layer of the platform was designed to sustain billions of messages/month. Result: high resilience, low operational cost, and zero vendor lock-in.
Data Core
Canonical persistence
Priority Queue
Per workspace and type
Distributed Cache
Rate-limit · Locks
Parallel Workers
Non-blocking pipeline
Meta Cloud API
WhatsApp Business
Stripe
Billing
Your whole operation in your pocket.
Conversational inbox, bulk campaigns, WhatsApp Flows, contact 360 and reports — native on mobile, with real-time push notifications and bank-grade security.
A complete command center
Multichannel conversational inbox
WhatsApp and Instagram in one place. Team assignment, per-conversation SLA, quick replies, internal notes and human handoff — all from your phone.
Mass campaigns
Template, Flow or freeform text, with audience by cluster or list.
WhatsApp Flows
Consent-based data collection, directly in the chat.
Contato 360
CRM, timeline and notes for every customer.
XLSX reports
Export by campaign, date range or full dump.
Bank-grade security
MFA with TOTP and WebAuthn, backup codes, active sessions and token-validated password change. LGPD native.
Resolve conversations in seconds
See the 24h window ticking, priority tags and status at a glance. Reply, assign, snooze or resolve — and read the data the customer filled in a Flow, structured at the top of the conversation.
- Priority tags and 24h window countdown
- Structured Flow replies inside the chat
- Resolve, snooze and assign with one tap
Broadcast to thousands in a few taps
Draft a message with an approved template, Flow or freeform text. Choose the audience by smart cluster or list, import a CSV/TXT spreadsheet, schedule it and track delivery in real time.
- Meta-approved HSM templates
- Audience by cluster or contact list
- Import CSV/TXT spreadsheet with phone numbers
Export everything as XLSX, from your phone
Generate full campaign reports in the background and download them when ready. By individual campaign, by date range, or a full report with all linked messages.
- Export by campaign, date range or full
- Background generation with completion notification
- Delivery, read, reply and conversion per row
Account locked down, from login to session
MFA with TOTP and WebAuthn/Passkeys, backup codes, token-validated password change and active sessions view. The same security posture as the platform, in your pocket.
- MFA TOTP + WebAuthn/Passkeys
- Backup codes and active sessions
- LGPD compliance with full audit trail
The full operation in full screen
In the browser or the desktop app for macOS, Windows and Linux — multi-agent, Flow builder and advanced analytics.
1,84M
Sent
99,5%
Delivered
87%
Read
38%
Conversion
Volume per day · WhatsApp · SMS · E-mail
Channel distribution
Download now and start serving
Free for platform users. Available for iOS, Android and desktop, with real-time synchronization.
Everything you need to operate WhatsApp at serious scale
It's not just a wrapper around Meta Cloud API. It's a complete platform — with dashboard, conversational inbox, template management, real-time analytics, and a team of on-call engineers when you need them.
- REST API + Webhooks + SDKs (Node, Python, Go, Ruby, PHP, Java)
- Playground with integrated Meta sandbox
- Dashboard with bulk manual send and scheduling
- Multi-agent conversational inbox with human handoff
- HSM template management with versioning and approval
- Multi-number and WABA management in a single panel
- Real-time analytics: delivery, read, response, conversion
- Distributed rate-limit per tenant, template, and number
- Forced dispatch: queue bypass for critical messages
- Smart retries with exponential backoff and periodic reconciliation
- LGPD, GDPR, SOC 2 Type II auditable compliance
- 99.95% SLA with public status page and 24×7 on-call
Ready to migrate your messaging?
Book a 30-minute demo or start self-service via dashboard. Number approval in 24 to 48h — assisted onboarding free from 30k messages/month.