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SAP consulting from ERP to e-commerce.

SAP Commerce Cloud, integration with S/4HANA, CPI and BTP, Emarsys, and Analytics Cloud, with ongoing support after go-live.

We connect SAP to the digital operation. Commerce Cloud, S/4HANA, and BTP integrated in real time, by the same squad from discovery to ongoing support.

The SAP ecosystem we integrate

From ERP to storefront, every layer connected to S/4HANA, with real-time synchronization and continuous monitoring.

  1. SAP S/4HANACore ERP
  2. SAP CPIIntegration Suite
  3. E-commercePlatform hub
  4. MarketplacesMultichannel
  5. Commerce CloudSAP Hybris
  6. StorefrontSpartacus or PWA
  7. CDN and edgeGlobal delivery
  8. OMSOrder management
  9. LogisticsFulfillment
  10. SAP AnalyticsCloud BI
  11. Data lakeUnified data

SAP Commerce Cloud for B2B and B2C

We implement and customize SAP Commerce Cloud (Hybris) for high-scale operations, from the Spartacus storefront to fulfillment.

See the Hybris to VTEX migration

B2B and B2C

Full implementation for both operations, with the business rules of each channel.

Spartacus storefront

Angular or PWA storefront, with technical SEO and a custom design system.

Catalog and pricing

Product content, pricing rules, and promotion engine configured for the operation.

Orders and fulfillment

Order management and custom fulfillment flows.

Native integration

Connection to S/4HANA and SAP CPI for orders, inventory, pricing, and tax.

Moving off Hybris

Storefront migrated to VTEX, Salesforce, or Shopify Plus, with S/4HANA kept as the ERP.

Real-time SAP S/4HANA integration with e-commerce

Bidirectional integrations between S/4HANA and the store, with every transaction monitored.

See SAP and e-commerce integration

Order-to-cash

From order to payment, with orders synchronized between e-commerce and SAP.

Multi-warehouse inventory

ATP check, reservations, and allocation across channels in real time.

Financial postings

Automatic posting, tax reconciliation, and taxes integrated with FI/CO.

Material master

Material master, product hierarchy, attributes, and classifications in sync.

Prices and conditions

Price tables, commercial conditions, and discounts from SAP to the store.

Customer master

Customer master unified across SAP and digital channels, with credit, terms, and history.

SAP Emarsys: marketing automation for e-commerce

AI-powered personalization, automated journeys, and native integration with SAP Commerce Cloud and S/4HANA.

Omnichannel campaigns

Email, SMS, push, web, and in-app orchestrated in automated journeys.

AI-powered personalization

Product recommendations, predictive segmentation, and behavior-based personalization.

Customer data

A unified view with purchases, browsing, and interactions from SAP and e-commerce.

Loyalty and engagement

Loyalty programs and triggers based on SAP events.

Revenue attribution

Revenue attributed by channel and by campaign to guide investment.

Automated flows

Abandoned cart, post-purchase, reactivation, and lifecycle flows triggered by SAP.

SAP CPI and BTP to orchestrate integrations

SAP Cloud Platform Integration and BTP Integration Suite orchestrate the ecosystem, with API management and centralized monitoring.

SourcesSAP S/4HANA, SAP Commerce, and SAP Emarsys.
TargetsVTEX, Salesforce, Magento, and marketplaces.
ArchitectureEvent-driven, with service orchestration and real-time synchronization.
DataMessage mapping and transformation between each system's formats.
OperationsCentralized monitoring and error handling in every iFlow.

SAP Analytics Cloud for data-driven decisions

ERP and e-commerce data in actionable dashboards, AI forecasts, and integrated financial planning.

See Data and BI

Real-time dashboards

Sales, inventory, and logistics in one place.

  • E-commerce KPIs with SAP data
  • Views by department
  • Automatic alerts for anomalies and goals

Predictive analytics

Models that anticipate demand and behavior.

  • Demand forecasting with machine learning
  • Predictive churn and lifetime value
  • Purchase propensity by segment

Planning

Finance and supply chain with real SAP data.

  • Integrated financial planning (FP&A)
  • Budget tracking
  • Scenario simulation for decision-making

How we run an SAP project

  1. 1

    Discovery

    Process map, existing integrations, and master data.

  2. 2

    Architecture

    Integration model via CPI, BTP, or events, and migration strategy.

  3. 3

    Build in waves

    Phased implementation, with continuous tax validation and load testing.

  4. 4

    Go-live and AMS

    Cutover with a contingency plan and ongoing support by the same squad.

SAP Commerce migration guide

The playbook CCX applies to enterprise projects: phases, typical duration, checklist, SEO plan, and the pitfalls that cause the most rework.

  • Detailed phases with duration and responsibilities.
  • A checklist of what to have mapped before talking to any vendor.
  • Technical SEO plan: redirect map, schema.org, and monitoring.

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Enterprise SAP projects in Brazil: 2026 guide

How CCX runs SAP projects

Enterprise SAP projects live or die on integration and master data governance. We run them in linked phases: discovery (processes, integrations, and master data), architecture (integration via SAP CPI, BTP, or events, and migration strategy), build in waves with continuous tax validation, go-live with a contingency plan, and AMS. All by the same squad, with no handoff between vendors. In total, CCX has delivered more than 200 technology projects.

Integration: where the SAP project lives or dies

What weighs most in an SAP project is not the platform but the integration layer between S/4HANA, e-commerce, tax, and logistics. Orders, inventory, pricing, customers, and NF-e must flow in real time and stay consistent. We treat integration as a project within the project, with SAP CPI or BTP, idempotency, retry, and reconciliation.

S/4HANA migration and moving off Hybris without blowing the budget

The most expensive failures are underestimating master data cleanup, dealing with Brazilian tax rules too late, migrating big-bang without a parallel run, and repointing integrations without reconciliation. We work in phased, reversible steps, with a parallel-run window before switchover and daily monitoring after go-live. The priority is to keep revenue flowing and tax compliance intact during the transition.

Frequently asked questions about SAP projects

What is the difference between SAP Commerce Cloud and SAP S/4HANA?

S/4HANA is the ERP: orders, tax, inventory, and finance. SAP Commerce Cloud (Hybris) is the B2B and B2C e-commerce platform, which integrates with S/4HANA via SAP CPI, BTP, or OData.

Are SAP CPI and SAP BTP the same thing?

No. SAP BTP (Business Technology Platform) is the SAP cloud platform. SAP CPI (Cloud Platform Integration) is a service within BTP focused on integration: flows, connectors, and mappings.

Does CCX implement SAP Emarsys?

Yes. We integrate SAP Emarsys with S/4HANA, Commerce Cloud, and third-party e-commerce platforms such as VTEX and Shopify, with profile unification, omnichannel journeys, and revenue attribution.

Can we move off SAP Hybris and keep S/4HANA?

Yes. We migrate from Hybris to VTEX, Salesforce Commerce, or Shopify Plus with S/4HANA kept as the ERP. Order, inventory, and tax integrations are repointed to the new storefront via SAP CPI or MuleSoft.

How much does SAP Commerce Cloud cost in Brazil?

The cost adds up the SAP license, which grows with SKUs, sites, and active users, plus infrastructure and support. CCX prepares a total cost comparison under NDA, including hybrid scenarios with S/4HANA as the ERP and the storefront on VTEX, Salesforce, or Shopify.

Is SAP Analytics Cloud an alternative to Tableau or Power BI?

Yes, with the advantage of native integration with S/4HANA, BW/4HANA, and Datasphere. CCX implements SAP Analytics Cloud for finance, supply chain, and sales, with built-in planning and forecasting models.

What is SAP AMS and when should you bring in ongoing support?

AMS (Application Management Services) is the ongoing support and continuous evolution of the SAP environment after go-live: incidents, enhancements, upgrades, and monitoring. It makes sense from the SAP Commerce or S/4HANA go-live onward. CCX runs AMS with a dedicated squad, severity-based priority, a backlog prioritized with the client, and governance reviews every two weeks.

Talk to an SAP specialist.

Thirty minutes with a CCX engineer, at no cost, to understand your operation and how to integrate SAP with your e-commerce.