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Regulated industries with compliance from day one.
Food, healthcare and finance with tax and ERP integrations, governed data and LGPD by design, under contracts with a DPA and NDA.
In regulated industries, technology has to prove what it did. We design integrations, data and channels with LGPD by design, segregation of duties and traceability of every change.
Industry challenges
What food, healthcare and finance demand of every system, beyond the usual.
Tax rules in transition
IBS and CBS are phased in and the new fields already appear on tax documents: ERP, e-commerce and master data need to be aligned.
Personal and sensitive data
Patient, account holder and consumer data handled for a defined purpose and with controlled access.
Batch traceability
Batch holds, quality gates and recalls that depend on knowing where every item is.
Auditable change
Who changed what, when and with which approval, in every system and integration.
Services for the industry
The CCX practices that support operations with regulatory requirements.
Systems integration
ERP, tax and channels connected with idempotency, reconciliation and observability.
SAP and e-commerce integration
Consistent master data and tax documents between SAP and the digital channel.
Protheus and e-commerce integration
NF-e via SEFAZ, finance and inventory between Protheus and the store.
Data and BI
Data architecture with LGPD governance, from pipeline to dashboard.
Salesforce Data Cloud
Unified customer profile, with resolved identity and controlled activation.
Consulting
Assessment, architecture and roadmap with compliance as a requirement from the start.
The typical stack of a regulated industry
Data goes through integration, auditing and governance before it reaches any channel.
- ERPSAP or TOTVS Protheus
- TaxNF-e, IBS and CBS
- IntegrationReconciled events
- Master dataProduct, NCM and tax
- AuditLogs and approvals
- Data and governanceLGPD, access and lineage
- Digital channelsE-commerce and portals
- ConsentOpt-in and purpose
- BI and analyticsRole-based access
- CCX MessagesOTP, reminders and collections
Our own products for regulated industries
Software built by CCX, with controls designed for organizations that get audited.
CCX Messages
WhatsApp, SMS, email and push with opt-in and opt-out, an audit trail and the option to deploy in the client's VPC.
- Healthcare: appointment confirmation and test result notices with code verification
- Finance: access codes on WhatsApp, with SMS fallback
- Collections with PIX, negotiation and history for the agent
NexLog OS
Warehouse and transportation with every movement recorded in an immutable, auditable event ledger.
- Quality gate and batch holds
- End-to-end reverse logistics
- LGPD compliance and role- and attribute-based access control
Compliance in every delivery
The operational and contractual foundation CCX applies to enterprise projects.
LGPD by design
Privacy by design, an active DPO and data processing agreements on every project.
Segregation of duties
Separation between development, approval and production, with full traceability of changes.
Enterprise contracts
NDA, DPA and contract models compatible with the compliance requirements of large corporations.
Logs and auditing
Access logging and auditing, with documented incident response.
Legal review
Case-by-case review and a formal reporting channel.
Ongoing training
Regular LGPD training for the whole team.
Related content
Articles from the CCX team on tax, LGPD and governed data.
Build compliance into the project design.
Thirty minutes with a CCX engineer, at no cost, to map the ERP, tax, data and regulatory requirements of your operation.