Terms & Conditions

1. Introduction

Welcome to the CCX Company website ("CCX", "we", "our"), a private law entity registered with CNPJ under number 24.329.191/0001-06, headquartered in São Paulo/SP, specializing in technology consulting, software development, digital commerce, integrations, data, artificial intelligence and proprietary SaaS products.

These Terms and Conditions ("Terms") govern (a) the access and use of this website and (b) the general conditions applicable to the contracting of CCX services. They are complemented by specific contractual instruments for each project — Commercial Proposal, Master Service Agreement (MSA), Statement of Work (SOW), Data Processing Agreement (DPA) and service orders.

These Terms are governed by Brazilian law, including Law No. 12.965/2014 (Internet Civil Rights Framework), Law No. 13.709/2018 (LGPD), Law No. 8.078/1990 (Consumer Protection Code), Law No. 10.406/2002 (Civil Code), Law No. 9.610/1998 (Copyright Law), Law No. 9.279/1996 (Industrial Property Law), Law No. 12.846/2013 (Anti-Corruption Law) and other applicable regulations.

2. Definitions

For purposes of these Terms, the following definitions apply:

• Website: CCX institutional website at ccxcompany.co and its subdomains.
• Visitor: any person who accesses the Website.
• Client: natural or legal person who contracts CCX services through a contractual instrument (Proposal, MSA, SOW or service order).
• Services: consulting, dedicated squads, software development, implementation and evolution of platforms (VTEX, Salesforce Commerce, SAP Commerce, Shopify Plus), migrations, integrations (SAP, Protheus, MuleSoft), Data & BI, AI for Business, mobile apps, web apps and proprietary products (CCX Message, NexLog OS).
• Deliverables: artifacts, source code, documentation, dashboards, models and other products generated from the contracted Services.
• Personal Data: any information related to an identified or identifiable natural person, pursuant to the LGPD.
• DPA: Data Processing Agreement, which governs CCX's role as a data processor for the Client.
• SOW: Statement of Work — document that details scope, deliverables, timelines, team and values of a specific project.
• AMS: Application Management Services — maintenance and continuous evolution services post go-live.

3. Acceptance and Effectiveness

3.1. The use of the Website constitutes tacit acceptance of these Terms by the Visitor. The contracting of Services, in turn, depends on the signature of a specific contractual instrument by the parties, which prevails over these Terms in case of conflict.

3.2. These Terms are effective for an indefinite period. CCX may modify them at any time, with effect from their publication on the Website. Substantial modifications will be communicated prominently.

4. Eligibility

4.1. The contracting of Services is intended for legally established entities and natural persons over 18 years of age, fully capable under civil law.

4.2. The representative who signs any instrument on behalf of the Client declares that they have the authority to do so, being responsible for the truthfulness of this declaration.