Reviews that sell
and rank on Google
Collect, moderate with AI and display authentic reviews with rich snippets indexed by Google, customer photos and videos, dynamic Q&A and geolocation — all in a single enterprise platform.
Mariana S.
Premium material, fast delivery
I bought it and was impressed with the quality. Flawless finish and arrived ahead of schedule. This is my 3rd purchase, highly recommend.
+38%
conversion
98%
AI approval
450ms
avg. time
Native integration with the leading e-commerce platforms
3.2M+
reviews collected
4.9/5
avg. satisfaction
+38%
conversion uplift
98 req/s
high scalability
Reviews are the most underused marketing asset in your e-commerce
Every review is social proof that boosts conversion, reduces returns, feeds Google's algorithm and generates organic content for your brand. CCX turns this into an automated machine.
+38% in average conversion
Product pages with verified reviews convert up to 38% better than products without reviews. It's social proof customers trust.
Stars on Google (rich snippets)
We auto-generate JSON-LD with Product + AggregateRating, indexed by Google. Your yellow stars show up directly in the search result.
Reduces objections and returns
Real photos, videos and Q&A from buyers eliminate doubts before purchase. Less checkout abandonment, fewer returns afterwards.
User-generated content (UGC)
Repurpose photos, videos and testimonials on Instagram, ads, email and PLPs. Rich, authentic marketing with no production cost.
Fully automated AI curation
Soros, our AI, classifies, moderates, scores relevance and replies to reviews at scale — you only review what matters.
Reports and product insights
NPS, CSAT, sentiment analysis and trends per SKU/store/region. Find out what to improve before your competitor does.
From purchase to Google in minutes — without lifting a finger
We connect your e-commerce, send the invite by email and WhatsApp, collect multimedia reviews, moderate with AI, display on the store and index on Google — all in an orchestrated pipeline.
Purchase completed
E-commerce webhook
Email invitation
Smart cadence
Multimedia capture
Text, photo, video, audio
Soros curation (AI)
Anti-fraud + relevance
Storefront & PLP
Responsive widget
Google rich snippets
Indexed JSON-LD
BI & insights
NPS, CSAT, sentiment
Everything you need for an enterprise reviews operation
Multichannel collection, generative AI for curation, business dashboards, native integrations with VTEX, Shopify, Salesforce and SAP — all LGPD/GDPR compliant.
Product reviews
Collect, display and manage purchase-verified reviews. Filters by rating, media, recent, most helpful — all native.
Stars on Google
Automatic JSON-LD with Product + AggregateRating + Review schema. Your yellow stars indexed within 7 days.
Customer photos & videos
Direct mobile upload, smart compression and visual AI moderation before publishing.
AI curation (Soros)
Detects fraud, classifies sentiment, prioritizes relevant reviews and suggests personalized responses in seconds.
Dynamic Q&A
Q&A center with email notifications. Answers become rich FAQ content for SEO.
Auto or manual reply
Pre-approved or AI-tailored answers. Define tone, language and personalization level per store.
Granular approval
Edit, approve, hide or flag as suspicious. Audit history and team workflows.
Geolocation
See reviews by city, state or country. Useful for local marketing and logistics hub strategy.
Custom reports
NPS, CSAT, sentiment, SKU evolution, reviewer churn, CSV/PDF export and alerts.
Bulk import
Import reviews from spreadsheet, Trustvox, Yourviews, Bazaarvoice or legacy CSV. No history loss.
Products from reviews
Customer complains about something? Create variations or new SKUs straight from feedback. Closed-loop between voice of customer and catalog.
Carousels & UGC for Instagram
Turn Instagram posts into native carousels and use reviews as Meta Ads creatives in 1 click.
Collect, moderate, display and intelligence in a single product
Multichannel collection with smart cadence
Email, WhatsApp, SMS and post-purchase widget. The cadence is AI-optimized based on customer behavior: when they bought, which channel they open, how long after receiving the product.
- Auto invite after delivery confirmation
- Templates customizable by brand, language and channel
- Smart re-engagement for abandoned reviews
- Optional incentives (coupon, points) with LGPD guard rails
32% open
67% open
SMS
94% open
On-site widget
8% conv
CCX Reviews vs Trustvox and Yourviews
The only reviews platform with native generative AI, WhatsApp, CCX squad for enterprise integration and assisted migration from Trustvox and Yourviews — without losing history.
| Feature | CCX Reviews | Trustvox | Yourviews |
|---|---|---|---|
| Purchase-verified reviews | |||
| Native WhatsApp collection | |||
| AI curation (anti-fraud + sentiment) | limited | ||
| Native Q&A with rich FAQ | limited | ||
| Review geolocation | |||
| Personalized auto-reply | |||
| Trustvox / Yourviews import | |||
| Business dashboards (NPS/CSAT) | limited | limited | |
| Native Instagram carousels | |||
| Product creation from reviews | |||
| JSON-LD Product + AggregateRating | |||
| CCX squad for enterprise rollout | |||
| Contractual 99.95% SLA | standard | standard |
Connects to your stack in minutes
E-commerce, CRM, marketing, messaging, BI, ads — all via REST APIs, webhooks and ready-made SDK.
VTEX IO + FastStore
E-commerce
Shopify / Plus / Hydrogen
E-commerce
Salesforce Commerce Cloud
E-commerce
WooCommerce + WordPress
E-commerce
Magento / Adobe Commerce
E-commerce
Tray / Linx / Wake
E-commerce
SAP Commerce Cloud (Hybris)
Enterprise
Klaviyo / Mailchimp
Marketing
RD Station / HubSpot
CRM
Slack / Microsoft Teams
Communication
Google Tag Manager / GA4
Analytics
Meta / Google / TikTok Ads
Paid media
Zendesk / Freshdesk
Support
Twilio / Zenvia / WhatsApp Cloud
Messaging
Fair pricing, no fine print. Soros AI included in every plan.
Every plan includes JSON-LD for Google stars, AI moderation, LGPD/GDPR compliance and human support. No surprises in the invoice — you only pay what you signed for.
Starter
For stores starting to structure verified reviews.
- Up to 5,000 verified reviews/month
- Email collection + on-site widget
- JSON-LD Product + AggregateRating
- Soros AI moderation (auto curation)
- 1 brand / 1 storefront
- Email support (8h business response)
- Basic dashboards (NPS, CSAT, volume)
Business
For e-commerces with volume and channel diversity.
- Up to 50,000 verified reviews/month
- Multichannel collection (email, WhatsApp, SMS, widget)
- Photos and videos with AI visual moderation
- Native Q&A + response center
- Geolocation and reports per state
- Up to 3 brands / storefronts
- Instagram carousels + UGC for Meta Ads
- Priority support (2h business response)
Enterprise
CCX squadEnterprise operations with CCX squad and contractual SLA.
- Unlimited reviews
- Dedicated CCX squad for rollout and evolution
- Native VTEX, Shopify, Salesforce, SAP integration
- Assisted migration from Trustvox / Yourviews / Bazaarvoice
- SSO, SCIM, audit log and full export
- 99.95% contractual SLA with 24×7 on-call
- On-call DPO, DPA, LGPD and GDPR addendums
- Account manager + quarterly roadmap reviews
High volume? For operations above 500k reviews/month or multiple brands, CCX assembles a tailored plan with dedicated squad and custom SLA. Request enterprise proposal.
Not just another reviews plugin. It's a strategic platform.
We deploy it with the CCX team, integrate it into your stack, train support and marketing, and stay with you on-call. Reviews become a revenue engine — not an operational headache.
- Dedicated CCX squad for enterprise integration (not a regular SaaS ticket)
- Assisted migration from Trustvox, Yourviews and Bazaarvoice without losing history
- Soros AI trained on 3.2M reviews in PT-BR and ES
- LGPD/GDPR compliant pipeline with full audit and on-call DPO
- Open roadmap prioritized with customers — voting and delivery SLA
- Enterprise agreement with on-call, 99.95% SLA and dedicated accounts
+180
brands using
+38%
conversion uplift
98%
auto approval
<7d
to index on Google
Get a personalized funnel demo
Fill in 30 seconds. Within 1 business day we send a TCO comparison vs Trustvox/Yourviews, migration plan and a CCX squad proposal for rollout.
- Personalized demo with data from your segment
- Trustvox / Yourviews TCO comparison in PDF
- Migration plan without losing history
Your data is safe
LGPD compliant · we don't sell your contact · NDA available
Everything you need to know about product reviews
Ready to turn your reviews into revenue?
Book 30 minutes with our team. We show the platform running on a customer in your segment, audit your funnel and deliver a TCO comparison vs Trustvox and Yourviews.
No commitment · Reply within 1 business day · NDA available on request