6 industries, 30+ flows ready to clone
Each use case includes flowcharts, suggested HSM templates, typical SLAs, and ROI metrics validated in production. Use as a starting point — our team adapts it to your context within 48 hours.
Choose your industry — clone the flows
E-commerce & Retail
From cart abandonment to recurring post-sale
Cart Recovery
- 1
Customer abandons cart ≥ R$ 200
- 2
After 30 min, sends utility template with items + personalized coupon
- 3
CTA button goes directly to one-tap checkout
- 4
Webhook confirms purchase and closes the cycle
Average recovery of 23-31% of qualified carts.
Order Status
- 1
Order created → confirmation template
- 2
Processing / Shipped → utility template with tracking
- 3
Out for delivery → template with estimated window
- 4
Delivered → template with CSAT survey (1-5 buttons)
40% reduction in "where's my order" support tickets.
Automatic Repurchase
- 1
Detects consumable product with repurchase window
- 2
T-3 days from window: marketing template with 10% discount
- 3
Customer clicks → flow lists products from history
- 4
Confirms → checkout on WhatsApp via Pay (where available)
+18% recurring revenue in consumption categories.
From briefing to production in 14 business days
Stage 01
Diagnosis
We map your current touchpoints (email, SMS, calls) and identify where WhatsApp delivers the highest ROI.
Stage 02
Initial Templates
We create the 5-10 most critical HSM templates and submit for Meta approval in parallel.
Stage 03
Integration
We connect via API or no-code (Zapier/n8n) to your CRM, ERP, e-commerce, or custom platform.
Stage 04
Controlled Pilot
First week with limited volume, measuring delivery, read, reply, and cost. Fine-tuning copy and send times.
Stage 05
Scale-up
Progressive volume release with real-time monitoring. Contractual SLA from day 15.
Want a flow designed for your operation?
In a 30-minute call we map your current process and design the 3 flows with the highest ROI potential. Free, no commitment.