Module · Control Tower

Control Tower + Digital Twin

Executive Cockpit, exception engine, playbooks, network design, capacity planning, peak readiness and service footprint in a single decision layer. GenAI applied to supply chain with consolidated KPIs from all modules.

Realtime

End-to-end visibility

GenAI

Assisted playbooks

Digital twin

What-if simulation

Peak-ready

Capacity planning

Capabilities

A real control tower — not a dashboard

Executive Cockpit

Consolidated KPIs from WMS, TMS, OMS, YMS, ESG and Finance — with drill-down by tenant, channel and region.

Exception engine

Exception engine that detects deviations, triggers playbooks and escalates to human when needed.

Playbooks

Versioned rules that automate decisions — with full audit trail via event ledger.

Digital twin

Digital replica of the logistics network for real-time what-if simulation.

Network design

Network optimization: distribution centers, routes, cross-dock, modal shift, cost-service.

Capacity planning

Capacity planning by time window, dock, distribution center, route and human resources.

Peak readiness

Stress test and contingency plan for Black Friday, Christmas, massive promotions.

Operational GenAI

Assistant that drafts playbooks, explains exceptions and suggests adjustments via natural language.

Consolidated KPIs

Everything in one dashboard

Unified OTIF

Consolidated metric of OTD (TMS) + order completeness (OMS) + accuracy (WMS).

Cost-to-serve

Total cost per order with allocation in costAllocations and billing.

Service footprint

Geographic coverage with response time, cost-to-serve and CO2e by region.

Control Tower as decision layer of a supply chain OS

Dashboards are not control towers

Many companies call what is, in practice, a KPI aggregator panel a control tower. A real control tower needs to observe, decide, act and learn. In NexLog OS, the control tower consumes the event ledger (`businessEvents`) from all modules, applies exception engine on deviations, scales versioned playbooks and exposes digital twin for what-if simulation. Consolidated KPIs (unified OTIF, cost-to-serve, service footprint) live in the same dashboard, without ETL.

Digital twin and what-if in real-time

With the unified MDM and the central event ledger, it is possible to run simulations on top of the actual business state. Network design tests new network scenarios; capacity planning sizes docks, routes and distribution centers before the peak; peak readiness validates the operation against expected peaks. These simulations are what differentiate a stable Black Friday from a chaotic one — and what makes Capacity Planning a continuous exercise, not an annual one.

GenAI applied to supply chain

NexLog OS's GenAI layer acts as a copilot: suggests playbooks, explains exceptions in natural language, summarizes dashboards for leadership and adjusts parameters under supervision. Because it lives in the same event and canonical data core of the OS, AI does not need a parallel data lake — it learns on top of transactional state, with native governance and traceability.

Frequently asked questions

Common questions

Control tower. It acts — not just observes. Exception engine, playbooks and GenAI in the same core.
Talk to specialists

Want a control tower that decides, not just observes?

Connect WMS, TMS, OMS, YMS, Customs and ESG in the same core — with exception engine, playbooks and GenAI.

Control Tower + Digital Twin | NexLog OS Academy | CCX Company